Client Care Team
Escalation chain
From here, up to the Prime Minister.
Who to talk to
Jean-François Bernard — Sourceplus Advisor
Nearest reachable contact inside Client Care Team.
- Phone
- 613-947-4699
- jean-francois.bernard@parl.gc.ca
- Address
- 180 Wellington Street, Ottawa, Ontario, K1A 0A6
Source & legal basis
Reports & sub-units (45)
- Person Adrienne Kolotylo Director, Client Care Team
- Person Alain Joly Technical Support Specialist
- Person Alain Rose Client Care Agent
- Person Annie Boucher Manager, Client Care Team
- Person Annie St-Amour Client Service Advisor
- Person Diane Agnika Client Care Agent
- Person Dominique Chiasson Client Care Supervisor
- Person Felicia Brown Client Care Agent
- Person Fernand Charlebois Quality Management and Service Monitoring Analyst
- Person Flobert Deffo Kamto Client Service Advisor
- Person François De Léan Sourceplus Advisor
- Person Ghislain Lafontaine Manager, Knowledge Management & Operational Strategies
- Person Heather MacDonald Client Care Agent
- Person Ian Martel Sourceplus Advisor
- Person Iris Djaozandry Specialist, Data Analytics, Reporting and Metrics
- Person Isabelle Vachon Program Planner
- Person Jaimie Lamothe Practice Lead, Client Care Team
- Person James Arias Client Care Agent
- Person Jean Louis-Jeune Client Service Advisor
- Person Jean-François Bernard Sourceplus Advisor
- Person Jeremy Miljour Lafond Supervisor, Client Support and Travel Services
- Person Josée Lacelle Senior Administrative Assistant
- Person Justine Aubin Technical Support Agent
- Person Luc St-Laurent Technical Support Specialist
- Person Marc-Andre Leger Sourceplus Advisor
- Person Marianne Boutros Sourceplus Advisor
- Person Marie-Joël Laroche Sourceplus Advisor
- Person Mark Denis Client Care Agent
- Person Martin Champagne Sourceplus Advisor
- Person Mathieu Degen-Fleury Specialist, Business Processes
- Person Melanie Blanchard Client Care Agent
- Person Michael Pollock Technical Support Specialist
- Person Mylène Guay Sourceplus Advisor
- Person Nancy-Jane Corriveau Technical Support Specialist
- Person Pascal Berniqué Manager, Client Care Team
- Person Pascal Valcin Technical Support Team Leader
- Person Pascale Guerrette Sourceplus Advisor
- Person Pierre Saint-Louis Client Service Advisor
- Person Quinton Chicot Technical Support Specialist
- Person Robert Ryan Technical Support Team Leader
- Person Roxanne Brazeau Client Service Advisor
- Person Ruth Melissa Alfaro Client Service Advisor
- Person Suzie Larocque SourcePlus Team Lead
- Person Sylvie Laframboise Quality Management and Service Monitoring Analyst
- Person Yusuf Abdurahman Client Service Advisor